Frequently asked questions

I can't see your contact number. Where can I find this?

Melbourne Shakespeare Company currently operates via email. While we don't have a landline, we do have people online 24/7.
If you'd like to speak with one of our team, please email and we'll get back to you within 24 hours. If you are having ticketing issues, please contact our ticketing providers directly.
Trybooking (03) 9012 3460
Ticketek 13 28 49

I've purchased a ticket online. How do I collect it?

After you book online you should receive a confirmation email with the option to print your ticket or view an online version. There's no need to collect tickets beforehand. Simply print the tickets at home or display your ticket on your phone at the box office. We recommend this option to save paper!

Are your productions suitable for children? Can I bring my dog?

Are your productions suitable for children? Yes! All Melbourne Shakespeare Company productions are created with young people in mind. Although some of Shakespeare's work deals with mature themes, we communicate the language through song and dance so it's able to be understood by all ages! There is no swearing in our performances and all fight scenes are highly choreographed. We highly recommend talking about the themes of the play with your child beforehand if you are concerned they may become distressed. Can I bring my dog? We encourage you to consider how your fury friend copes with noise and crowds before bringing them along. If you have a dog who barks at people, the first sign of movement or noise we recommend leaving them at home but if you know they'll simply lay back and enjoy the grass (and singing) - of course! Come one come all. Melbourne Shakespeare Company reserves the right to ask you to remove your dog if they are disrupting audience members or audience's experience of the performance at any point.

Is there shade cover at the performance?

There is no shade cover at our performances so please consider bringing sun protection items including a hat, sunscreen and a water bottle. Umbrellas can not be raised during the performance unless you are seated at the very rear.

We booked tickets to an outdoor performance and now there's a high chance of rain. Will the performance be cancelled?

Our performances continue in rain. Performances are only cancelled due to lightning or if the stage becomes unsafe for our cast to perform. If you'd prefer not to risk it, you're welcome to swap your tickets to an alternative date in that season by sending us an email at least two hours prior to the performance. Unfortunately if you choose not to use your tickets due to the weather we can not refund them. If a performance is going to be cancelled due to the stage being unsafe for our performers, Melbourne Shakespeare Company will email you via the address you provided when you booked your tickets to arrange transferring your tickets to another performance.

How long is the performance and is there an interval?

All our performances are a neat 90 minutes with no interval! The joys of outdoor theatre means you are welcome to leave at any point to visit the nearby toilets or take a break.

The performance is in a public garden. Can we BYO?

Please refer to the website of the council we are performing in to check local drinking laws.

Will there be food and drinks available to purchase at the performance?

We recommend bringing your own food to enjoy during the performance or eating at one of the yummy nearby food venues beforehand. There is no food vendors in the gardens we perform in however Melbourne Shakespeare Company provides water for your to fill your bottles.

I don't understand how the seating works. Do we need to bring a chair or blanket?

Seating is provided for performances in the Rose Garden at the St. Kilda Botanical Gardens. We ask you BYO seating for Central Park Malvern and all other venues unless stated otherwise!

I love your performances! How can I audition for your company?

We believe in making Shakespeare accessible to Melbourne performers which is why we hold open auditions. If you'd like to apply, simply like our Facebook page and watch for the next audition call out or join our mailing list below.

How do I stay updated about your next performance?

We share everything on our social media platforms, on our website and through our e-news. You can search for us online by entering Melbourne Shakespeare into Facebook, Instagram and Twitter, keep an eye on our website or sign up to our newsletter below.